| From | Tom Gordon (Associated Asset Management (AAM)) |
|---|---|
| To | Robert Scott |
| Date | November 3, 2025 |
From: Tom Gordon [email redacted]
Subject: RE: Request for OAH Case References Regarding Email as Business Records under A.R.S. § 33-1805
Date: November 3, 2025 at 2:44 PM
To: [email redacted]
Cc: Mouse [personal contact redacted], Diana Ebertshauser [email redacted], Elaine Anghel
[email redacted], Michelle Dennis [email redacted], Matt Murphy [email redacted]
, Amanda Shaw [email redacted], Keefe Swinson [personal contact redacted], Thomas T.J. Shope
[email redacted], [email redacted], Teresa Martinez [email redacted], Joseph Chaplik [email redacted],
Lupe Contreras [email redacted], Consuelo Hernandez [email redacted], Alexander Kolodin
[email redacted], [email redacted], Shawnna Bolick [email redacted], Frank Carroll [email redacted],
Denise “Mitzi” Epstein [email redacted], Brian Fernandez [email redacted], [email redacted],
Analise Ortiz [email redacted], Kevin Payne [email redacted], [email redacted], [email redacted],
Debbie Rudd [email redacted], Janice Martinez [email redacted]
Mr. Scott,
In an Arizona non-profit corporation, a Board President is responsible for ensuring the day-to-
day operations of the Association, which would include ensuring the Association’s compliance
with Arizona law between Board Meetings. The Association tasks Management, under the
guidance of the Board President, with handling routine business and legal issues, such as the
one before us. This was not a decision that required new policy, legal action, or a change in
the Association's legal position. It was merely ensuring compliance with your records request,
given the short response deadline under Arizona law. This is equivalent to the Association
directing its landscaper to repair a sprinkler or trim a tree blocking a street sign. Please rest
assured that any decision that impacts the overall business operations of the Association is
directed to the entire Board.
Thank you,
Tom Gordon, CAAM
Vice President of Tempe Operations
AAM, LLC
[phone redacted] (direct line)
[phone redacted] (direct fax)
[phone redacted] (main line)
[phone redacted] (after hours emergency line)
[email redacted]
AssociatedAsset.com
From: [email redacted] <[email redacted]>
Sent: Sunday, November 2, 2025 11:31 AM
To: Tom Gordon <[email redacted]>
Cc: Mouse <[personal contact redacted]>; Diana Ebertshauser
<[email redacted]>; Elaine Anghel <[email redacted]>;
Michelle Dennis <[email redacted]>; Matt Murphy
<[email redacted]>; Amanda Shaw <[email redacted]>; Keefe
Swinson <[personal contact redacted]>; Thomas T.J. Shope <[email redacted]>;
[email redacted]; Teresa Martinez <[email redacted]>; Joseph Chaplik
<[email redacted]>; Lupe Contreras <[email redacted]>; Consuelo
Hernandez <[email redacted]>; Alexander Kolodin <[email redacted]>;
[email redacted]; Shawnna Bolick <[email redacted]>; Frank Carroll
<[email redacted]>; Denise “Mitzi” Epstein <[email redacted]>; Brian
Fernandez <[email redacted]>; [email redacted]; Analise Ortiz
<[email redacted]>; Kevin Payne <[email redacted]>; [email redacted];
[email redacted]; Debbie Rudd <[email redacted]>; Janice Martinez
<[email redacted]>
Subject: Request for OAH Case References Regarding Email as Business Records under
Subject: Request for OAH Case References Regarding Email as Business Records under
A.R.S. § 33-1805
Dear Mr. Gordon,
I am following up regarding the letter from Carpenter, Hazlewood, Delgado & Bolen,
LLP in which they claim that the Arizona Department of Real Estate (ADRE), via the
Office of Administrative Hearings (OAH), “has repeatedly ruled” that emails
are not considered “financial or other records of the association” under A.R.S. § 33-
1805.
To properly evaluate the scope and accuracy of this assertion, I formally request that
you provide:
1. The specific OAH case numbers, decision dates, and titles of any rulings
upon which this claim is based.
2. Copies of, or links to, the full text of each of those rulings so the context and
reasoning can be examined.
3. Any OAH or ADRE decisions that take the opposite position—that is, rulings in
which electronic communications (including emails between board members,
management, vendors, or residents) were held to be “other records of the
association” subject to disclosure under A.R.S. § 33-1805.
4. Confirmation of whether the July 2023 letter from Carpenter, Hazlewood was
formally authorized by a vote of the Board of Directors or through an executive
session, and whether the Association was billed for that correspondence.
Please note: I undertook a thorough review of publicly available OAH and Arizona
appellate databases, using Google Scholar and other sources, and did not locate
any published decisions specifically holding that “emails are categorically not
records of the association” in the context of a planned community under A.R.S. § 33-
1805. The lack of any citation or detailed reference in the letter you rely upon is
therefore concerning and raises the question of whether the representation made was
ethically appropriate for counsel acting on the Association’s behalf.
I believe it is in the best interest of the Board, the management company, and all
homeowners to provide complete documentation demonstrating that this interpretation
is supported by verifiable precedent rather than internal assumption or policy alone.
Thank you for your prompt attention to this matter. I look forward to receiving the
Thank you for your prompt attention to this matter. I look forward to receiving the
requested case citations and related materials.
Sincerely,
Robert L. Scott
Authorized Representative for Wendy Scott
On Oct 31, 2025, at 2:06 PM, Tom Gordon
<[email redacted]> wrote:
Mr. Scott,
Thank you for the response to my email. I would like to provide you with the
email we received from your wife showing that she rescinded the designated
representative authorization. I would also like to clarify your statement that it was
never restored. I did not say it was never restored; I emailed you yesterday
saying our records have been updated to reflect your reappointment as the
designated representative. We did receive her email dated February 3.
I would also like to request some additional time in providing responses to the 4
emails I received from you yesterday. Please expect a response to your emails
next week.
Thank you,
<image003.jpg>Tom Gordon, CAAM
Vice President of Tempe Operations
AAM, LLC
[phone redacted] (direct line)
[phone redacted] (direct fax)
[phone redacted] (main line)
[phone redacted] (after hours emergency line)
[email redacted]
AssociatedAsset.com
From: [email redacted] <[email redacted]>
Sent: Thursday, October 30, 2025 6:29 PM
To: Tom Gordon <[email redacted]>
Cc: Mouse <[personal contact redacted]>; Diana Ebertshauser
<[email redacted]>; Elaine Anghel
<[email redacted]>; Michelle Dennis
<[email redacted]>; Matt Murphy
<[email redacted]>; Amanda Shaw
<[email redacted]>; Keefe Swinson <[personal contact redacted]>;
<[email redacted]>; Keefe Swinson <[personal contact redacted]>;
Thomas T.J. Shope <[email redacted]>; [email redacted]; Teresa
Martinez <[email redacted]>; Joseph Chaplik <[email redacted]>;
Lupe Contreras <[email redacted]>; Consuelo Hernandez
<[email redacted]>; Alexander Kolodin <[email redacted]>;
[email redacted]; Shawnna Bolick <[email redacted]>; Frank Carroll
<[email redacted]>; Denise “Mitzi” Epstein
<[email redacted]>; Brian Fernandez <[email redacted]>;
[email redacted]; Analise Ortiz <[email redacted]>; Kevin Payne
<[email redacted]>; [email redacted]; [email redacted]; Debbie
Rudd <[email redacted]>
Subject: Re: Clarification and Follow-Up Regarding July 7, 2023 Legal
Correspondence
Dear Mr. Gordon,
Thank you for your response. I must respectfully refute your statement that
my authorization to act on behalf of my wife, Wendy Scott, was rescinded
and never restored.
You referenced an email dated October 4, 2024, in which Ms. Scott
allegedly wrote, “Robert is no longer to be listed as my proxy.” Even if that
message was sent, the record clearly shows that this status was explicitly
reinstated by Ms. Scott in a later communication.
On February 3, 2025, Ms. Scott sent an email directly to Community
Manager Diana Ebertshauser, which stated:
“I am also turning over a proxy to Robert at this time.”
This is an unambiguous re-authorization that supersedes any prior
statement. The language is clear and in full compliance with A.R.S. § 33-
1805(A), which requires only a written designation — not notarization or
board approval — for a homeowner to appoint a representative.
Therefore, the Association’s refusal to recognize my representative status
after February 3, 2025, cannot be justified by reference to the October
2024 email. The later correspondence restored my authorization, and both
2024 email. The later correspondence restored my authorization, and both
AAM and the Board had notice of that fact.
Given this, I am requesting clarification on the following points:
1. Why the February 3, 2025 email was disregarded or not
transmitted to the Board, despite being sent directly to AAM;
2. Whether the Board was ever informed of that authorization, and if
not, why not; and
3. What internal recordkeeping procedures AAM follows to ensure
that homeowner authorizations are properly logged, retained, and
presented to the Board to avoid such misrepresentations in the
future.
Please note that by failing to acknowledge or act on the February 3
authorization, AAM may have created an inaccurate record of
representation and impeded my lawful rights as my wife’s designated
representative under Arizona law.
I ask that the Association’s records be corrected immediately to reflect
the valid February 3, 2025 authorization, and that all future
communications and requests be processed accordingly.
Thank you for your attention to this matter. I look forward to a written
clarification within ten (10) business days.
Sincerely,
Robert L. Scott
Authorized Representative for Wendy Scott
Lot 90 – McClellan Meadows Community Association
On Oct 30, 2025, at 5:20 PM, Tom Gordon
<[email redacted]> wrote:
<[email redacted]> wrote:
Mr. Scott,
Please allow me to address your concerns. First, you would like
“clarification regarding the circumstances surrounding the prior
refusal to recognize my status.” On October 4, 2024, we received an
email from Ms. Scott stating, “Robert is no longer to be listed as my
proxy.” We understood the email to mean that she rescinded the
authorization for you to act as the designated representative.
Regarding the concerns of our July 2023 records request, the
Association retained CHDB Law (formerly Carpenter, Hazlewood,
Delgado & Bolen) as its General Counsel in 2018. As part of CHDB
Law’s retention, the Board of Directors and Management routinely
contact CHDB Law to obtain advice on a specific issue that requires
legal guidance. Requesting routine guidance or responses from
legal counsel does not require a formal vote of the Board. In this
case, the Association’s Board President and Management were
uncertain as to whether the “Board Emails” that you requested were
considered a “financial and other record of the association” under
Arizona law. See ARS 33-1805(A). Therefore, the Association
sought legal guidance and a response from the Association’s
attorney to ensure compliance with Arizona law.
As Mr. Bolen informed you in his attached response email, the
Association relied on the past rulings of the Office of Administrative
Hearing (“OAH”) via the Arizona Department of Real Estate
(“AZDRE”) to make a formal determination about the “Board Emails”
you requested. See attached. This was not an arbitrary decision by
the Association regarding these emails. In addition, the Association
pays for this advice as a business expense, and this is not a charge
borne by you or any single member. The cost of this advice and
response email from CHDB Law to the Association was $318.50.
Please understand that the Attorney-client privilege belongs to the
Association acting through the Board and protects confidential legal
communications and attorney work product. The Association cannot
disclose privileged communications or work product. However, the
Association and AAM remain committed to continuing to supply you
with all non-privileged Association records as required by Arizona law
and the governing documents. To address your concerns, I've
attached a redacted copy of the specific CHDB Law invoice, as
requested.
In addition, the Association will continue to supply you and the
Membership with all Executive Session notices pursuant to A.R.S.
33-1804. There has not been an Executive Session Meeting held
since October 28, 2025.
Finally, please do not treat this as legal advice. Because you are not
an “Owner” within the Association, Arizona law does not allow non-
Owners to bring an AZDRE complaint against an association. We
want to inform you of this statutory requirement so that the
Association and you do not unnecessarily spend any funds here.
Association and you do not unnecessarily spend any funds here.
Please let us know if there are any other records, questions, or
assistance that you may need.
Thank you,
<image002.jpg>Tom Gordon, CAAM
Vice President of Tempe Operations
AAM, LLC
[phone redacted] (direct line)
[phone redacted] (direct fax)
[phone redacted] (main line)
[phone redacted] (after hours emergency line)
[email redacted]
AssociatedAsset.com
From: [email redacted] <[email redacted]>
Sent: Thursday, October 30, 2025 1:40 PM
To: Tom Gordon <[email redacted]>
Cc: Mouse <[personal contact redacted]>; Diana Ebertshauser
<[email redacted]>; Elaine Anghel
<[email redacted]>; Michelle Dennis
<[email redacted]>; Matt Murphy
<[email redacted]>; Amanda Shaw
<[email redacted]>; Ercell Sherman
<[email redacted]>; Keefe Swinson
<[personal contact redacted]>; Thomas T.J. Shope
<[email redacted]>; [email redacted]; Teresa Martinez
<[email redacted]>; Joseph Chaplik
<[email redacted]>; Lupe Contreras
<[email redacted]>; Consuelo Hernandez
<[email redacted]>; Alexander Kolodin
<[email redacted]>; [email redacted]; Shawnna Bolick
<[email redacted]>; Frank Carroll <[email redacted]>;
Denise “Mitzi” Epstein <[email redacted]>; Brian
Fernandez <[email redacted]>;[email redacted];
Analise Ortiz <[email redacted]>; Kevin Payne
<[email redacted]>; [email redacted]
Subject: Clarification and Follow-Up Regarding July 7, 2023 Legal
Correspondence
Dear Mr. Gordon,
Thank you for confirming that my authorization as my wife’s
representative has now been properly recorded. However, I
would like clarification regarding the circumstances surrounding
the prior refusal to recognize my status.
Before I requested information related to the billing of the July
7, 2023 letter issued by Carpenter, Hazlewood, Delgado &
Bolen, LLP, AAM and the Association had been fulfilling my
previous record requests without issue. This abrupt reversal
raises concern that the change in position may have been
retaliatory or connected to my inquiry about the legal billing and
authorization for that letter.
As I have stated before, the Board of Directors did not hold
any executive session or take a recorded vote authorizing
legal action or communication from the Association’s attorney
regarding this matter. Therefore, please confirm:
1. Who specifically authorized the law firm to send the
July 7, 2023 letter on behalf of the Association; and
2. Whether the firm was engaged directly by AAM without a
vote or directive from the Board.
In addition, I am formally renewing my request for copies of
any invoices, billing statements, or payments made
to Carpenter, Hazlewood, Delgado & Bolen, LLP in
connection with that correspondence or any related matter.
Since this legal action appears to have been
undertaken without a formal vote or authorization of the
Board, it is our position that no attorney–client privilege can
attach to such communications or billing records. Privilege
applies only when an attorney is properly retained by a client
with lawful authority to do so. If AAM or any individual acted
unilaterally in retaining counsel, such communications would
not qualify as privileged Association records and should be
produced under A.R.S. § 33-1805.
This information is necessary to determine whether Association
funds were used for unauthorized legal activity and whether
AAM acted within the scope of its management authority.
Transparency on this issue is essential to maintaining
homeowner trust and ensuring compliance with Arizona law
and the ethical standards expected of community association
and the ethical standards expected of community association
managers.
Additionally, I am requesting proof that my prior email
requesting the removal of the community manager was
forwarded to the Board of Directors. It is my belief that this
correspondence constitutes a business record of the
Association under A.R.S. § 33-1805, as it directly relates to
communications intended for the Board. In past instances, the
Board has denied knowledge of communications that I had
requested to be forwarded, creating uncertainty about whether
management is properly transmitting member correspondence.
Written confirmation that my most recent email was forwarded
to the Board will serve as documented proof that the Board is
aware of the request and that it is properly recorded in the
Association’s official records.
I also wish to inform you that I have opened an inquiry with
the Arizona Department of Real Estate (ADRE)regarding the
interpretation of emails as Association business records.
This inquiry seeks clarification and any prior rulings or case
history related to the July 7, 2023 letter asserting that emails
are not business records. This will ensure the matter is
reviewed in accordance with applicable administrative
precedents and that future record requests align with the
Department’s official guidance.
Finally, please provide confirmation of whether any executive
sessions have been held by the Board since October 28,
2025, and if so, the dates and statutory purposes for which
those sessions were convened, pursuant to A.R.S. § 33-
1804(A).
Going forward, I am also requesting that I be formally notified
of any future executive sessions held by the Board that
involve or relate to myself or my wife, particularly those in
which legal counsel may be engaged or discuss matters
connected to our communications or requests. This
notification will ensure transparency and allow us to verify that
any legal counsel retained or actions taken were properly
authorized by the Board of Directors in accordance with statute
authorized by the Board of Directors in accordance with statute
and the Association’s governing documents.
Please provide the requested information and clarification
within ten (10) business days of this correspondence.
Sincerely,
Robert L. Scott
On Oct 30, 2025, at 12:09 PM, Tom Gordon
<[email redacted]> wrote:
Ms. Scott,
Your email regarding the appointment of Mr. Robert
Scott was forwarded to me. We erred on requesting a
notarized letter for the appointment. Our records are
updated your email below that expresses your request
for the appointment of the designated representative for
your account.
Thank you,
<image003.jpg>Tom Gordon, CAAM
Vice President of Tempe Operations
AAM, LLC
[phone redacted] (direct line)
[phone redacted] (direct fax)
[phone redacted] (main line)
[phone redacted] (after hours emergency line)
[email redacted]
AssociatedAsset.com
From: Mouse <[personal contact redacted]>
Sent: Wednesday, October 29, 2025 3:48 PM
To: Diana Ebertshauser
<[email redacted]>; Robert Scott
<[email redacted]>
Subject: Re: Hello
Unfortunately I AM NOT a person who likes to
repeat themselves AS YOU CAN SEE Per the
above conversation ROBERT IS MY PROXY! If you
REALLY insist I get a formal letter signed and
notarized you can expect a bill for it as any other
notarized you can expect a bill for it as any other
time I have given him proxy you accepted the Email
Or would you prefer I start talking with the local
police about the lack of security and the constant
use of Aerial fireworks? ILLEGAL IN AZ btw! I would
love to get you playing wack a mole just to see how
many fires you have to put out. If the information he
is asking for at my request btw is uncomfortable
your bully walls won't save you if you crossed the
line. Now I'm going back to the better and more
valuable properties where I am respected and
valued. DEAL WITH ROBERT
On Mon, Feb 3, 2025 at 1:58 PM Mouse
<[personal contact redacted]> wrote:
Hello Diana
You expect your payments ontime and as a
member of this community I expect proper
reflection of payment on the next bill received. I
learned with the prior manager that AAM is not to
be trusted so I have a habit of keeping a very long
paper trail on AAM especially where money is
concerned.
I am also turning over a proxy to Robert at this
time. I have more important things to worry about
than this. I'm sorry this was our first exchange but
a credit card would not do this to you and you late
fine worse than a credit card. You as in AAM I
hope future exchanges will be more positive.
The 660.00 sent to you is to be used for Dues
only as dues are not negotiable but fines are.
--
Wendy
The Only Thing Necessary for the Triumph of Evil
is that Good Men Do Nothing
--
Wendy
The Only Thing Necessary for the Triumph of Evil is
that Good Men Do Nothing
This message is confidential. It may also be privileged or otherwise
protected by work product immunity or other legal rules. If you have
received by mistake, please let us know by email reply and delete it
from your system; you may not copy this message or disclose its
contents to anyone. The integrity and security of this message cannot
be guaranteed on the Internet.
<Mail Attachment.eml><20251030171424535.pdf>
<Mail Attachment.eml><Mail Attachment.eml><Mail Attachment.eml><Mail
Attachment.eml>
